Data Protection & Security

Responsible AI

Trust & Ethical Standards in Listening

AI can make support faster, but trust still comes from people. Speeqet is built on honesty, safety, and human accountability.


Our Core Pillars

Six principles guide how we build.

Transparency

Speeqet never pretends to be a person. Customers are told at the start of every session that they're talking to a Human AI Host.

Privacy & Data Protection

Your records are kept in private storage that needs sign-in to open. Customers agree before a conversation starts.

Human Oversight

A real person has the final say. Speakers can ask for one at any time, and upsetting conversations are flagged for your team.

Fairness & Inclusion

We want everyone to feel heard, whatever their accent or way of speaking. We review conversations to catch problems.

Accuracy

We save exactly what people said. Summaries are labeled as summaries, and the original words are always there.

Accountability

Every transcript and consent record is saved and searchable, so you can review what was said.

In Action

How We Protect Your Data

Secure Hosting

Speeqet runs on secure cloud services. Your files are private, and opening them requires sign-in.

Privacy by Default

Optional uses of data are off unless customers choose to opt in.

Care for Upset Speakers

We set rules for when a Host slows down, offers to stop, or points to emergency help, such as when someone seems distressed.

Questions on Our Ethics?

Have a question about how we work? Ask us directly.

Contact us